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Office (647) 932-1322 | Toll Free 1 (800) 541-4169

23A Oakwood Ave. South, Port Credit, Ontario L5G 3L2

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VIP Wines Newsletter. For International and local wine makers, wine agents, and wine connoisseurs
Cara Coutts, Brand Ambassador
Eastern Ontario
  • Based in the Ottawa region

  • Meets and liaises with LCBO Managers, Product Consultants and Customer Service Representatives doing in-store tastings and brand input.



Favourite Wines

Prefers white wines, especially Sauvignon Blanc and blends.

Industry Experience

  • Professional bartender at high-end restaurants in Mississauga and North Vancouver.

  • Server at various restaurant/bars plus  special events at Rogers Dome.

  • Accredited certification of SmartServe (Ontario) and Serve It Right (British Columbia).

  • Management experience with full responsibility for training, scheduling, paying and overseeing 40 food & beverage servers at Canada’s Wonderland theme park.


  • 2 years on Humber’s Varsity Women’s Cross-country Team reaching a #2 ranking in Ontario and named a Top 20 All-Canadian;

  • 2 years on Humber Hawks women’s hockey team,

  • 1 year on Humber Hawks women’s Junior Varsity basketball team 

  • 1 year on Humber’s Hawks Varsity Women’s Rugby Team;

  • top 3 finish in her age category in the first women’s Triathlon in Canada;

  • top 10 finish in her age category at Hamilton’s Round the Bay Marathon;

  • a passionate snowboarder especially pumped for Whistler in British Columbia

Paula Dowling, Administration

Organizes trade wine events, applies for LCBO in-store merchandising programs and does online new product submissions.

Favourite Wines

Prefers white wine, especially, Pinot Grigio and Sauvignon Blancs

In reds she likes full body wines that pair with her tasty gourmet meals 


  • Crosswords, long walks, reading books on her Kobo, yoga, gourmet cooking & travel.

  • Supports the Toronto Maple Leafs hockey team and watches professional tennis and her kids’ athletic events.

Dave Coutts, President & Brand Ambassador
Greater Toronto, Niagara Region & Manitoba Private Stores
  • 11 years sales doing marketing programs and direct call to wine stores in Ontario, Manitoba and British Columbia

  • Developed a French brand, Funambule, marketed to private stores in British Columbia (the Best Wine under $10 at Beverage Testing Institutes World Value Wine Challenge 2011)

  • Worked with Gift distributors in select states and created marketing programs for the Wine Lovers Challenge game at gift stores, wineries, and wine stores.

  • 25 years marketing & advertising experience in the wine & spirits business

  • 12 years sales experience calling on wine retailers in the United States & Canada

Favourite Wines

Sparklings, especially Cavas & Proseccos…however tends to undiscriminating as he finds almost every red, white or fortified has something to offer

Business Experience

  • Principle in a precious metals consulting company that is broker of a current agreement on an Ontario gold property (2011 to present)

  • Created & produced the World’s Most Acclaimed Original Wine Game, WineLovers Challenge, marketed in Canada &  the U.S.A. (2001- 2005)

  • Co-inventor and  marketer at Healthletics Inc. for three innovative fitness products  sold in Canada, USA & internationally: Pocket Gym, Powertone Rope with Powertone Weights & TrimWheel  (1984- 1992)

  • 10 years in the music business as a publisher & owner of Smile Records, one of Canada’s top independent companies having a one point the most Top 30 Canadian hit songs & records (1972- 1982)


Tennis, Golf, Jogging, Biking, Downhill Skiing and Old Timers Ice Hockey


Community Volunteer

  • Past & present President of Shoreline Community Tennis Club

  • Past Director of Applewood Hockey Association (youth hockey)

  • Recent canvasser for Ontario March of Dimes

  • Recent official at Toronto School Board school cross-country competitions

  • Past 10 years service as a Big Brother to different fatherless boys

Desiree Malone, Communications

Industry Experience

  • Accredited certification of SmartServe (Ontario)

  • Participating in various LCBO store visits and licensee visits

Professional Experience

  • 3 years Private Yoga Instructor

  • 1 year Guest Service at Target Canada



  • 19 years playing softball/slo-pitch

  • 1 year Volunteer at Toronto International Film Festival

  • 4 years Volunteer at Fan Expo Canada

  • 2 years Volunteer for Mississauga Symphony Orchestra

  • Life-long passion for learning Languages & Music

Manages the development of public relations, social media and web presence.

Favourite Wines:

White wines, especially Moscatos and Rieslings

Tom Bryce-Hart, Marketing Director & Brand Ambassador
Western & Northern Ontario

Favourite Wines:

Oregon and Washington Pinot Noirs; tart whites from anywhere.

Industry Experience

  • Ontario Smart Serve Certified.

  • 5 years as a professional chef in upscale restaurants. Worked with the sommelier to enhance  menu offerings with excellent wine selection.

  • 2 years in Marketing helping small businesses define their brand and maximize their product reach.

  • Long time wine enthusiast.



  • Hobbyist Volkswagen mechanic, and overall MK V fanatic

  • Enjoys gardening and woodworking when not under the hood of his car.

  • Avid reader of American Modernism, sci-fi and humour.

  • Creates and executes Direct Marketing promotion programs

  • Meets and liaises with LCBO Managers, Product Consultants and Customer Service Representatives doing in-store tastings and brand education

  • Maintains client base of over 500 subscribers to The First Drop Newsletter

  • Manages Social Media content and outreach